Return, Refund & Cancellation

How do I return my product?

We have a 7 days easy return policy for Apparel. You can access delivered orders from the orders section in BuyEazzy app and generate a request for return, providing the reason for return alongwith the image of the product to be returned.

We will process the return request and arrange for a pick-up from your home, provided the product isn't used and packaging and tags are kept intact.

Beauty and Personal care products can be returned only if the product is damaged or expired.

Please reach out to your BuyEazzy Buddy if you have any queries.

How will I get my refund ?

Post return of the ordered product, the refund amount will be processed to the original mode of payment within 4-5 working days.

Please reach out to your BuyEazzy Buddy if you have any queries.

Can I cancel my Order?

You can cancel your order anytime until the receipt of the order at your doorstep. You just need to go to orders section in BuyEazzy app and select the reason for cancellation for the order to be cancelled.

Please reach out to your BuyEazzy Buddy if you have any queries.